Club

Sales & Fitness Co-ordinator Vacancy

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SALARY: £9.05 per hour plus bonus package

DURATION: 12 month Fixed Term Contract

HOURS:  Circa 17 hours per week *

ABOUT US

Draycott Sports Centre Ltd was founded in 1972 and is owned by its members and often known as Draycott Racquet & Fitness Club.

Our great facilities include a gym, indoor and outdoor tennis, squash, badminton and great social facilities including a function room.  We offer tennis coaching for juniors and adults plus numerous fitness classes.

PURPOSE OF THE ROLE

As the Sales & Fitness Co-coordinator you will be responsible for driving membership growth and income, expanding a fitness programme and ensuring excellent customer service.

ACCOUNTABILITIES

SALES

  • To actively find ways to generate additional income for the club.
  • To implement a marketing campaign to raise awareness of the club.
  • To find new local partners including sponsors and community groups.
  • To work with the Function & Office Co-ordinator to run regular and successful functions including children’s parties, birthday parties, wedding receptions and Christenings.

FITNESS

  • To develop and implement plans to grow the fitness and studio programme based on industry trends and member feedback.
  • To work with the Fitness Instructor to ensure new members are provided with inductions and programmes.
  • To introduce an online booking process for fitness classes.
  • To manage the Fitness Instructor and other staff as required.
  • To co-ordinate a team of self-employed fitness instructors ensuring high quality delivery of all sessions.
  • To manage the studio timetable including promotion and monitoring of class sizes.

GENERAL

  • To provide outstanding customer service to all members and visitors, responding quickly and friendly.
  • To work with the Directors and Function & Office Co-ordinator to develop a strategy to grow the number of members and visitors.
  • To provide all new members with an excellent welcome and induction.
  • To promote and co-ordinate sporting activities as required.
  • To ensure health and safety requirements at the club meet the required standards.
  • To support with holiday cover and the general operations of the club as required.

PERSON SPECIFICATION

QUALIFICATIONS

  • Qualifications related to the role such as Fitness Classes/Personal Training and/or Operations Management.
  • Very good IT and keyboard skills and knowledge of MS Office applications (Word, Excel and PowerPoint) and effective use of the internet.
  • A satisfactory DBS disclosure.

EXPERIENCE

  • Strong organisational and operational skills.
  • Experience of working in a customer focused role.
  • Experience of flexible working with ability to vary work patterns and prioritise tasks.
  • Knowledge of the sports or fitness industry.
  • Significant knowledge and understanding of health and safety.

COMPETENCIES

  • Excellent organisational skills and time management skills.
  • Excellent interpersonal and communication skills.
  • Ability to engage with and build relationships with members and visitors.
  • Positive and hard-working attitude with a can do mentality.
  • Motivated to work independently and exceed the targets set up for you.

* Standard shifts are 9am to 4pm, 4pm to 6.30pm and 6.30pm to 10pm.  The successful candidate would be required to do 2-4 shifts per week to be agreed.